Return & Refund

We stand behind everything we sell. If you're not completely satisfied with your purchase for any reason, we'll make it right — no questions asked.

You have 14 days from the date of delivery to initiate a return. Items must be unused, in their original condition, and include original packaging when possible.

Contact us at support@tressel.us with your order number and reason for return. We'll respond within 1–2 business days with return instructions.

Once your return is received and inspected, we'll issue a full refund to your original payment method within 5–7 business days. You'll receive an email confirmation when your refund is processed.